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Returns & Exchanges
Return Policy
Our guarantee to you: If you are not 100% satisfied with any regularly-priced item, you may return it, in re-saleable condition within 30 days from date of delivery for a refund or replacement (less shipping and handling charges.) Outlet Sale and clearance items may be returned in re-saleable condition within 15 days from date of delivery for replacement (pending availability of item in inventory) or a refund (less shipping and handling charges).
Returns & Exchanges
To return an item requires a Return Merchandise Authorization number. Please call our Customer Service Department for a Return Merchandise Authorization (RMA) number at 1.800.653.1375 (8 a.m. to 5 p.m. EST).
Please include your name, address, RMA #, quantity, reason for return, and product number with your merchandise.
Carefully re-package your items to prevent shipping damages.
Mail your package to Burston Marketing using a trackable shipping method such as insured USPS Mail, UPS or FedEx. (Shipping charges to return items are the customer’s responsibility.)
Please allow 10-14 business days for returns to be processed.
Return to:
Burston Marketing
2802 Frederic Drive
Elkhart, IN 46514
